Airport Check-in: Denver’s wait problem

To speed its busy security checkpoint lines, Denver International plans to add workers to help travelers go through screening. Starting in January, the workers, from a private firm, will direct people to the shortest line and remind them of the procedures enforced by the Transportation Security Administration — placing jackets in tray bins, removing shoes and the like. According to the TSA, Denver International had the longest security wait times among large airports in the 12 months ended in September. The average wait time is about 20 minutes in peak hours, with many passengers waiting 30 minutes or longer.

http://www.usatoday.com/money/industries/travel/2007-11-18-airport-checkin_N.htm

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